Frequently Asked Questions

Do you have customer support?

Yes. We are available 5 days a week during business hours EST Australian time.

What kind of warranty do you offer?

The Eclipse™ Elite Portable Hyperbaric Chambers comes with a world-leading 2-year warranty.

Are the zippers hard to open?

Once lubricated and used a few times, our zippers are easy to operate.

What is your delivery time?

Typically 1 to 2 weeks.

How long does it take to set up the chamber?

Initial installation is only a matter of putting in the mattress and the frame, and attaching the hoses. It can be done in around 45 minutes and is very easy. Each Eclipse™ Elite Portable Hyperbaric Chamber comes with a detailed instructional manual.

What is the shipping cost?

Door to door shipping is included when you purchase The Eclipse™ Elite Portable Hyperbaric Chamber.

Where do I install The Eclipse™ Elite Portable Hyperbaric Chamber?

The Eclipse™ Elite can be installed and used in any spare room as it is designed to be portable.

Where are the chambers made?

The chambers are made and shipped from our factory in China.

What happens during the session?

For many people, a session in a hyperbaric chamber is no different than an airplane flight. You need to be able to clear your ears to be comfortable. Once you have descended to pressure and your ears adjust, you will feel completely normal in the chamber. Many of our customers bring in laptops, iPads, iPods etc., relax, watch movies and listen to music. There is even enough space for a tailored exercise program.

Can I use the chambers without supervision?

The Eclipse™ Elite Portable Hyperbaric Chamber is easy to use without the need for any supervision or specialised training. Pressure gauges and pressure release valves come standard in the interior of the chamber, and the zipper is double sided for easy and fast exiting if required.

Got More Questions?

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